Shipping policy

ORDER PROCESSING:

Please allow 24 hours to process your order. Expect an email within 1 hr to let you know your order is on the way!

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING 

Orders are generally shipped within 24 hours using UPS Ground Standard 3 - 5 day delivery. We do not ship outside of Continental USA at this time.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

At this time, we currently ship to only the continental US. 

Shipping charges for your order will be calculated and displayed at checkout. 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@simplybetterproducts.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For more details please see our return policy page.

If you have any further questions, please don't hesitate to contact us at info@simplybetterproducts.co.